TY  - BOOK
AU  - OCHARO , GITENYA SAMWEL
TI  - EFFECTS OF IMPLEMENTATION OF TOTAL TOTAL QUALITY MANAGEMENT ON THE PERFORMANCE OF HOSPITALITY INDUSTRY. A CASE STUDY OF THE NYAKOE HOTEL
AV  - RES HD 62. 15 .O 254 2017  1
PY  - 2017///,
CY  - KISII UNIVERSITY PRESS
PB  - KISII UNIVERSITY PRESS
KW  - Total quality management- Hospitality
N1  - INCLUDES BIBLIOGRAPHICAL REFERENCES
ER  -