EVENSON RENEE CUSTOMER SERVICE TRAINING - NEW YORK AMACOM 2011 - VII, 230P. INCLUDES INDEX ISBN: 978-0-8144-1641-9 Subjects--Topical Terms: 1. Customer services . 2. Customer relations. 3. Employees--Training of. LC Class. No.: HF 5415.5 .E94 2011 / C.1