TY  - BOOK
AU  - FADER PETER
TI  - CUSTOMER CENTRICITY: FOCUS ON THE RIGHT CUSTOMERS FOR STRATEGIC ADVANTAGE
SN  - 978-1-61363-016-7
AV  - HF 5415.5 .F33 2012 2012
PY  - 2012///
CY  - PHILADELPHIA
PB  - WHARTON DIGITAL PRESS
KW  - 1. Customer relations--Management
N1  - INCLUDES INDEX
ER  -