CHERUIYOT, BELLA KIPKORIR <br/><br/>
EFFECTS OF CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES IN ENHANCING CUSTOMER SATSFACTION IN THE TELECOMMUNICATION INDUSTRY.  CASE STUDY OF SAFARICOM LIMITED, ELDORET. 

 - KISII  KISII UNIVERSITY  2014 
 - X, 64P. 
<br/><br/> INCLUDES REFENCES AND APPENDIX 
<br/><br/><label>LC Class. No.: </label>THE HF 5415.5 .C354 2014  / C.1