TY  - BOOK
AU  - CHERUIYOT, BELLA KIPKORIR
TI  - EFFECTS OF CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES IN ENHANCING CUSTOMER SATSFACTION IN THE TELECOMMUNICATION INDUSTRY: CASE STUDY OF SAFARICOM LIMITED, ELDORET
AV  - THE HF 5415.5 .C354 2014 C.1
PY  - 2014///
CY  - KISII
PB  - KISII UNIVERSITY
N1  - INCLUDES REFENCES AND APPENDIX
ER  -