ORAYO JOSPHINE <br/><br/>
EFFECTS OF CUSTOMER CARE STRATEGIES ON PROVISION OF INFORMATION SERVICES AT THE JOMO KENYATTA MEMORIAL LIBRARY, UNIVERSITY OF NAIROBI 

 - KISII  KISII UNIVERSITY  2019 
 - XI,101P. 
<br/><br/> INCLUDES AN INDEX 
<br/><br/><label>Subjects--Topical Terms: </label><br/>LIBRARIES -CUSTOMER SERVICES