TY  - BOOK
AU  - ORAYO JOSPHINE
TI  - EFFECTS OF CUSTOMER CARE STRATEGIES ON PROVISION OF INFORMATION SERVICES AT THE JOMO KENYATTA MEMORIAL LIBRARY, UNIVERSITY OF NAIROBI
PY  - 2019///
CY  - KISII
PB  - KISII UNIVERSITY
KW  - LIBRARIES -CUSTOMER SERVICES
N1  - INCLUDES AN INDEX
ER  -