TY - BOOK AU - KIPRONO, DAVID KIPKORIR TI - UTILITY ANALYSIS OF AN INTENSIVE CARE UNIT MEDICAL SERVICE MODEL USING QUEUING THEORY WITH IMPROVED TAGUCHI LOSS FUNCTION AV - THE RA 645.7 .K57 2017 PY - 2017/// CY - KISII PB - KISII UNIVERSITY N1 - INCLUDES REFERENCES ER -