TY  - BOOK
AU  - Beisse, Fred
TI  - A Guide to Computer User Support for Help Desk & Support Specialists
SN  - 9781285852683
AV  - QA 76.9 .C65 B45 2015 C.1
PY  - 2015///
CY  - Boston, MA
PB  - Cengage Learning
KW  - 1. Computer technical support. 2. Help desk
N1  - Includes index
ER  -