| 000 | 00413nam a22001457a 4500 | ||
|---|---|---|---|
| 005 | 20250107154431.0 | ||
| 008 | 250107b |||||||| |||| 00| 0 eng d | ||
| 020 | _a978-0-201-73062-3 | ||
| 100 | _aDYCHE' JILL | ||
| 245 | _aTHE CRM HANDBOOK; a business guide to customer relationship management | ||
| 260 |
_aBOSTON _bADDISON _c2002 |
||
| 300 | _aXXIV,307P. | ||
| 500 | _aINCLUDES AN INDEX | ||
| 942 |
_2lcc _cBK |
||
| 999 |
_c214200 _d214200 |
||