| 000 | 00496nam a22001697a 4500 | ||
|---|---|---|---|
| 005 | 20250109114308.0 | ||
| 008 | 250109b |||||||| |||| 00| 0 eng d | ||
| 020 | _a978-0-8144-1641-9 | ||
| 050 |
_aHF 5415.5 .E94 2011 _bC.1 |
||
| 100 | _aEVENSON RENEE | ||
| 245 | _aCUSTOMER SERVICE TRAINING | ||
| 260 |
_aNEW YORK _bAMACOM _c2011 |
||
| 300 | _aVII, 230P. | ||
| 500 | _aINCLUDES INDEX | ||
| 650 | _a1. Customer services . 2. Customer relations. 3. Employees--Training of. | ||
| 942 |
_2lcc _cBK |
||
| 999 |
_c214288 _d214288 |
||