| 000 | 00501nam a22001577a 4500 | ||
|---|---|---|---|
| 005 | 20250113153140.0 | ||
| 008 | 250113b |||||||| |||| 00| 0 eng d | ||
| 020 | _a978-1-56052-498-4 | ||
| 050 |
_aHF 5415 .F75 1988 _bC.1 |
||
| 100 | _aFRIEDMAN , NANCY | ||
| 245 | _aCUSTOMER SERVICE NIGHTMARES ; 100 TALES OF THE WORST EXPERIENCES POSSIBLE AND HOW THEY COULD HAVE BEEN FIXED | ||
| 260 |
_aCANADA _bCRISP LEARNING .COM |
||
| 300 | _aXI, 149 P. | ||
| 500 | _aINCLUDES INDEX | ||
| 942 |
_2lcc _cBK |
||
| 999 |
_c214359 _d214359 |
||