000 00261nam a2200097Ia 4500
008 230915s9999 xx 000 0 und d
050 _aBF 6337 .N4 U79 1991
100 _aURY, WILLIAM
245 0 _aGETTING PAST NO, NEGOTIATING WITH DIFFICULT PEOPLE
942 _cBK
999 _c66378
_d66378