EFFECTS OF IMPLEMENTATION OF TOTAL TOTAL QUALITY MANAGEMENT ON THE PERFORMANCE OF HOSPITALITY INDUSTRY. A CASE STUDY OF THE NYAKOE HOTEL.

OCHARO , GITENYA SAMWEL

EFFECTS OF IMPLEMENTATION OF TOTAL TOTAL QUALITY MANAGEMENT ON THE PERFORMANCE OF HOSPITALITY INDUSTRY. A CASE STUDY OF THE NYAKOE HOTEL. - KISII UNIVERSITY PRESS, KISII UNIVERSITY PRESS, 2017, - iX, 50 P, ILL

INCLUDES BIBLIOGRAPHICAL REFERENCES


Total quality management- Hospitality

RES HD 62. 15 .O 254 2017 / 1