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MANAGING QUALITY CUSTOMER SERVICE: A PRCTICAL GUIDE FOR ESTABLISHING A SERVICE OPERATION

MARTIN WILLIAM B.

MANAGING QUALITY CUSTOMER SERVICE: A PRCTICAL GUIDE FOR ESTABLISHING A SERVICE OPERATION - USA AXZO PRESS 1989 - 95P.

ISBN: 978-0-931961-83-0

LC Class. No.: HF 5415.5 .M37 1989 / C.1

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