A Guide to Computer User Support for Help Desk & Support Specialists

Beisse, Fred

A Guide to Computer User Support for Help Desk & Support Specialists - Sixth Edition - Boston, MA Cengage Learning 2015 - xx, 684p.:ill.

Includes index

9781285852683


1. Computer technical support. 2. Help desk.

QA 76.9 .C65 B45 2015 / C.1