CALL CENTER SUCCESS:ESSENTIAL SKILLS FOR CSRs (Record no. 214306)

MARC details
000 -LEADER
fixed length control field 00386nam a22001457a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 250109b |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-1-56052-578-9
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HE 8788 .F56 2000
Item number C.1
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name FINCH LIOYD
245 ## - TITLE STATEMENT
Title CALL CENTER SUCCESS:ESSENTIAL SKILLS FOR CSRs
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. USA
Name of publisher, distributor, etc. AXZO PRESS
Date of publication, distribution, etc. 2000
300 ## - PHYSICAL DESCRIPTION
Extent 122P.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Long Loan Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Inventory number Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Library of Congress Classification     Business & Economics Kisii University Library Kisii University Library On Display 01/09/2025 105853   HE 8788 .F56 2000 000000021313 01/09/2025 C.1 01/09/2025 Long Loan Book