CUSTOMER SERVICE NIGHTMARES ; 100 TALES OF THE WORST EXPERIENCES POSSIBLE AND HOW THEY COULD HAVE BEEN FIXED (Record no. 214359)

MARC details
000 -LEADER
fixed length control field 00501nam a22001577a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 250113b |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-1-56052-498-4
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF 5415 .F75 1988
Item number C.1
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name FRIEDMAN , NANCY
245 ## - TITLE STATEMENT
Title CUSTOMER SERVICE NIGHTMARES ; 100 TALES OF THE WORST EXPERIENCES POSSIBLE AND HOW THEY COULD HAVE BEEN FIXED
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. CANADA
Name of publisher, distributor, etc. CRISP LEARNING .COM
300 ## - PHYSICAL DESCRIPTION
Extent XI, 149 P.
500 ## - GENERAL NOTE
General note INCLUDES INDEX
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Long Loan Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Inventory number Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Library of Congress Classification     Business & Economics Kisii University Library Kisii University Library On Display 01/13/2025 105916   HF 5415 .F75 1998 000000021321 01/13/2025 C.1 01/13/2025 Long Loan Book