THE NORSTROM WAY TO CUSTOMER SERVICE EXCELLENCE THE HANDBOOK FOR BECOMING THE "NORDSTROM" OF YOUR INDUSTRY
SPECTOR,ROBERT
THE NORSTROM WAY TO CUSTOMER SERVICE EXCELLENCE THE HANDBOOK FOR BECOMING THE "NORDSTROM" OF YOUR INDUSTRY - 2ND.ED. - NEW JERSEY JOHN WILEY & SONS,INC. - XVI,224P.
INCLUDES INDEX
978-1-118-07667-5
Nordstrom (Firm) Customer services--United States. Department stores--United States.
HF 5415.5 .S64 2012
THE NORSTROM WAY TO CUSTOMER SERVICE EXCELLENCE THE HANDBOOK FOR BECOMING THE "NORDSTROM" OF YOUR INDUSTRY - 2ND.ED. - NEW JERSEY JOHN WILEY & SONS,INC. - XVI,224P.
INCLUDES INDEX
978-1-118-07667-5
Nordstrom (Firm) Customer services--United States. Department stores--United States.
HF 5415.5 .S64 2012