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THE NORSTROM WAY TO CUSTOMER SERVICE EXCELLENCE THE HANDBOOK FOR BECOMING THE "NORDSTROM" OF YOUR INDUSTRY

By: Contributor(s): Material type: TextTextPublication details: NEW JERSEY JOHN WILEY & SONS,INC.Edition: 2ND.EDDescription: XVI,224PISBN:
  • 978-1-118-07667-5
Subject(s): LOC classification:
  • HF 5415.5 .S64 2012
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